These Terms and Conditions govern your use of the e games platform, including all sections — slots, bingo, sports betting, and the VIP programme. By registering an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to these terms in full. Please read this page carefully before you start playing. If you have questions about any section, visit the FAQ page or review the Privacy Policy for related information on data handling.
Last updated: January 2025
To register and use the e games platform, you must be at least 21 years of age and physically located in the Philippines at the time of play. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity carried out under your account is your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on the platform. e games reserves the right to verify your identity at any point and to request supporting documentation before processing withdrawals or activating certain account features.
All transactions on the e games platform are conducted in Philippine pesos (PHP). Accepted deposit methods include GCash and local bank transfer — no currency conversion is required for Filipino players. Deposits are credited to your account balance once the transaction has been confirmed by the payment provider, which typically occurs within a few minutes for GCash transfers. Withdrawal requests are processed in the order they are received, with VIP account holders receiving prioritised processing as part of their programme benefits. e games does not charge platform fees on standard deposits or withdrawals, though your payment provider may apply their own transaction charges. You may only withdraw funds to a payment method registered in your own name — third-party withdrawals are not permitted. Minimum and maximum transaction limits apply and are displayed at the point of deposit or withdrawal within your account dashboard.
The e games platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform or gives you an unfair advantage over other players. Collusion, match-fixing, chip dumping, or any form of coordinated play designed to manipulate outcomes is strictly prohibited and will result in immediate account suspension and forfeiture of any associated balances. You must not attempt to exploit technical errors, glitches, or vulnerabilities in the platform — any winnings derived from such exploitation may be voided at the discretion of e games. Sharing your account credentials with any other person, or allowing another person to play on your behalf, is not permitted. e games monitors platform activity and reserves the right to investigate and act on any suspected breach of these conduct rules without prior notice.
Participation in the e games VIP programme is automatic — there is no separate enrolment process, and your activity across all platform sections is tracked from your first session. VIP status is awarded once your cumulative activity reaches the qualification threshold, which is calculated based on play across slots, bingo, and sports betting combined. VIP benefits, including prioritised withdrawal processing and exclusive offers, are tied to your active VIP status and may be adjusted if your activity falls below the maintenance threshold over a defined period. e games reserves the right to modify VIP tier structures, qualification thresholds, and associated benefits at any time, with changes communicatedto registered account holders in advance where practicable. VIP rewards and exclusive offers are non-transferable and cannot be exchanged for cash unless explicitly stated in the specific offer terms. Full details of the current VIP programme structure, including how qualification is calculated and what benefits are active at each tier, are available on the VIP page.
e games is committed to promoting responsible gaming for all Filipino players on the platform. We provide tools that allow you to set deposit limits, session time reminders, and self-exclusion periods directly from your account settings. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of these tools before the situation escalates. Self-exclusion requests are processed promptly — once active, your account will be restricted from placing bets or making deposits for the duration of the exclusion period you have selected. Attempting to circumvent a self-exclusion by opening a new account is a breach of these Terms and Conditions and will result in permanent closure of all associated accounts. Full details of the responsible gaming tools available to you, along with guidance on where to seek additional support, are set out on the Responsible Gaming page. We encourage every player to review that page as part of their onboarding.
The e games platform is provided on an "as available" basis, and while we make every effort to maintain continuous service, we do not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability of some or all platform features. e games shall not be liable for any loss of winnings, missed opportunities, or other damages arising from platform downtime, connection interruptions, or delays in transaction processing caused by third-party payment providers. You are responsible for ensuring that your device, browser, and internet connection are suitable for accessing the platform — we do not provide technical support for device-level issues. To the maximum extent permitted by applicable Philippine law, our total liability to you in connection with your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law.
e games reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered account holders through the contact details associated with their account, and the updated terms will be published on this page with a revised effective date. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account. We recommend checking this page periodically to stay informed of the current terms governing your use of the e games platform. For questions about how your personal data is handled in connection with these terms, please refer to the Privacy Policy.